1. Introduction

At AvyaWorld Digital Services, we strive to provide high-quality digital services and customer satisfaction. This Refund Policy outlines the conditions under which refunds may or may not be granted for services purchased through our company.

By engaging our services, you agree to the terms of this Refund Policy.

2. Services Covered

This Refund Policy applies to:

Website Development Services
Ecommerce Website Development
Mobile App Development
Digital Marketing Services
SEO Services
Google Ads Management
Social Media Marketing
Google Business Profile Optimization
Branding & Design Services
IT & Network Services
Digital Products (if applicable)

3. Advance Payments

All project bookings require an advance payment before work begins.

Once project planning, research, design, development, consultation, or resource allocation has started, the advance payment is generally non-refundable.

4. Custom Development Projects

For custom projects including:

Website Development
Ecommerce Development
Mobile App Development
Software Development

Refunds are not available after:

Project approval
Design approval
Development work commencement
Resource allocation

This is because development services involve dedicated time, expertise, and resources.

5. Digital Marketing Services

For services such as:

SEO
Google Ads
Social Media Marketing
WhatsApp Marketing
Content Marketing

No refunds will be provided for completed work, consultation hours, campaign setup fees, or management services already performed.

Marketing results may vary based on industry, competition, market conditions, and platform algorithms.

6. Google Ads & Third-Party Advertising Costs

Advertising budgets paid directly to third-party platforms including:

Google Ads
Meta Ads (Facebook & Instagram)
LinkedIn Ads
YouTube Ads

are non-refundable by AvyaWorld Digital Services.

Any refund requests related to advertising spend must be handled according to the respective platform's policies.

7. Project Cancellation

Clients may request project cancellation by submitting a written request via email.

If cancellation occurs before any work has started:

Partial or full refund may be considered.

If cancellation occurs after work has begun:

Refund eligibility will be reviewed based on the amount of completed work.

Any completed work delivered remains the property of AvyaWorld Digital Services until full payment is received.

8. Design & Branding Services

Services including:

Logo Design
Graphic Design
Branding Packages
UI/UX Design
Digital Visiting Card Design

are non-refundable once initial concepts, drafts, or designs have been shared with the client.

9. Domain, Hosting & Third-Party Purchases

Payments made for:

Domain Registration
Web Hosting
SSL Certificates
Premium Plugins
Premium Themes
Third-Party Software Licenses

are non-refundable because these products are purchased from external providers.

10. Refund Processing

If a refund is approved:

Refunds will be processed within 7-15 business days.
Refunds will be issued through the original payment method whenever possible.

Processing times may vary depending on banking institutions and payment gateways.

11. Chargebacks & Payment Disputes

Clients are encouraged to contact us before initiating any payment dispute or chargeback.

Unauthorized chargebacks for completed services may result in:

Immediate suspension of services
Termination of project access
Legal recovery of outstanding dues

12. Service Performance Disclaimer

While we use industry best practices and professional expertise, AvyaWorld Digital Services does not guarantee:

Specific Google rankings
Guaranteed traffic increases
Guaranteed sales or leads
Guaranteed social media growth
Guaranteed advertising results

Digital marketing and online business performance depend on many factors outside our control.

13. Contact Us

For any refund-related questions, please contact:

AvyaWorld Digital Services

1143 Teacher Colony, Jhabrera
Roorkee, Uttarakhand - 247665
India

Email: info@avyaworld.in

Website: https://www.avyaworld.in